IT Support Services

We offer suite of technology support options designed to provide you timely and comprehensive network support to increase performance and minimize downtime.

Reliable IT solutions & support to keep you running optimally

Operational efficiency

CharterCare support services offer you a single point of contact for efficient technical support from someone with an intimate understanding of your business and infrastructure.

Dramatically reduced downtime

Our skilled technical team provides you timely and reliable support. Our goal is to minimize the disruption to your business.

Expertise across technology

Our team consists of dedicated technical resources who hold certifications across more than 10 manufacturers and vendors. With direct access to architects for our key partners, you will always receive expert support from our certified technicians.

Flexible packages scaled to meet your needs

CharterCare Flex

Benefit from flexible support options that don’t require lengthy term contracts. Whether it’s a month-to-month commitment, or accessing our technical team on-demand, we have a range of options to ensure you are supported.


Augment your manufacturing partners’ maintenance contracts with this high-touch, in-country personal service delivered through the Charter Service Desk. Our direct and immediate access to the highest levels of manufacturer support means we can escalate issues and resolve them in a timely fashion.


For more details about our flexible, scalable CharterCare packages, check out this PDF.


We help keep you and your team running at peak performance.