IT Support Services

We offer suite of technology support options designed to provide you timely and comprehensive network support to increase performance and minimize downtime.

Reliable support to keep you running optimally

Operational efficiency

CharterCare support services offer you a single point of contact for efficient technical support from someone with an intimate understanding of your business and infrastructure.

Dramatically reduced downtime

With a skilled team of more than 50 people across our 7 offices, we promise you timely and reliable support. Our goal is to minimize the disruption to your business.

Expertise across technology

Our team consists of dedicated technical resources with direct access to architects for all our key manufacturers. You will always receive expert support from one of our 50+ team members.

Flexible packages scaled to meet your needs

CharterCare Flex

Benefit from more flexible support options that don’t require a contract. Get access to the same team of technical experts in an on-demand fashion with a range of purchasing options.

MaintenancePLUS

Augment your manufacturing partners’ maintenance contracts with this high-touch, in-country personal service delivered through the Charter service desk. Our direct and immediate access to the highest levels of manufacturer support means we can escalate issues and resolve them in a timely fashion.

We help keep you and your team running at peak performance.