About Us

Forward, Together

Our mission is to put the VALUE back in Value Added Reseller. Since our founding, we’ve been highly focused on driving successful outcomes for our customers. Charter brings a “do whatever it takes attitude” to work. We combine this attitude with a highly skilled, deeply trained and committed team that is focused on solving complex business challenges with innovative solutions that simplify the business of IT.

We put technology to work to make businesses more efficient, improve user experiences, increase connectivity, and secure and store critical data. Your success is our success. This means your technology solutions will always be delivered on-time and on-budget with little to no downtime. 

We work with the top healthcare, higher education, government and commercial organizations across Canada. Charter leverages leading technology combined with our engineering expertise to design and operate some of the most critical networks in the Canada and around the globe.

Our Headquarters

When first embarking on the journey of designing a new headquarters (HQ) for Charter, we wanted to transform our values into a tangible form embodied through our new building. We had three main goals:

Value to our clients
. To encapsulate the value we provide to our clients, we opted to showcase our innovation by creating a “smart” building that utilizes our ingenuity. Values such as, more effective communication, better space utilization, and increased efficiencies to the overall business.

More creative, happy, healthy staff. The building is designed to foster innovation and collaboration among staff in an environment they love coming to work in.

Environmentally sustainable and responsible. The most difficult goal we had was creating a space that's sustainable and environmentally responsible; a representation of our Forward, Together strategy from a community perspective.

We landed on building a Passive House Certified HQ. This standard allowed us to check all the boxes we'd hoped from a “physical building” perspective. To understand why this design and certification is important to our environment, our sustainability, and our future, check out passivehousecanada.com.

Meet Charter's Leadership Team

Paul Chandler
Founder & CEO
Paul has served as CEO since he founded Charter in 1997. Under his leadership, Charter has recognized double digit growth every year since its incorporation.
Kelly Michell
President
Kelly Michell has been President of Charter since 2012. He is responsible for driving the company’s vision and direction as well as overseeing Charter’s operations.
Sherrey McGowan
Chief Financial Officer
Sherrey leads Charter’s finance, order management, human resources, and logistics teams. She's also responsible for internal and external reporting, compliance with government and regulatory bodies, and strategic decision making.
Kegan Adams
Chief Operations Officer
As Chief Operating Officer, Kegan Adams’ primary areas of accountability are to translate the Company’s strategy into actionable performance and growth goals and to ensure Charter continues to enhance its high performance, People- Centric team environment.
Ronnie Scott
Chief Technology Officer
In his role as Chief Technology Officer, Ronnie works closely with the entire Charter team, our customers and our partners, to leverage the best Technology has to offer, with the goal of improving all of our businesses resilience, efficiency and productivity.
Ryan Abel
Director of Sales and Marketing
As Director of Sales and Marketing, Ryan is responsible for driving Charter's national sales strategy for delivering innovative technology solutions for our customers.
Calvin Martin
Director of Architecture and Innovation
As Director of Architecture and Innovation, Calvin is responsible for overseeing the Solutions Architect team, increasing innovation, and advancing Charter's offerings for our customers.
Steven Kinsey
EVP, Strategy & Innovation
As Executive Vice President of Strategy and Planning, Steven works with the executive, sales, engineering and operations teams to build and execute Charter’s Run, Grow and Transform plans.
Devin Chappell
Manager of Sales Engineering
As the manager of Sales Engineering, Devin works with the engineering teams to ensure that Charter’s clients are being provided with inventive and reliable technology solutions that align with their organizational objectives.

Our team is fundamental to our success

We're always looking for motivated individuals who are passionate about technology.