Charter Announces Its Latest Podcast – We Are All Designers!

Charter puts its years of IT industry experience to play in this latest podcast highlighting design thinking and ways we can all incorporate it into regular work cadence to generate business growth.

VICTORIA, April 27, 2023 — Charter Telecom, a leading IT reseller and services provider, announced today the release of the latest edition in its monthly Charter Engage: Know IT podcast series, called “Design Thinking – We Are All Designers!”  It’s a must-listen for anyone interested in successful corporate digital transformation.

As business cycles get shorter and more competitors enter the market, it’s critical to take another look at how you can leverage strategy to pivot or transform your business in this climate.

In this episode, we explore how design thinking can aid in problem-solving by focusing on customer empathy. Our guests, including Business Architect & Experience Designer April Bilbrey, Principal Business Architect Wade Crick, Chief Technology Officer Ronnie Scott, and the Director - Energy, Resources & Industrial Markets for Charter, Mark George, as they discuss real-life customer scenarios and offer practical advice on getting started with design thinking.

"Design thinking, by definition, involves everyone, along the process, and within your organization. You get different viewpoints. And it gives us an amazing way to collaborate. It's just fantastic that we get to leverage the best of everyone in these kinds of scenarios. Not only are we looking at great customer outcomes, we're looking at great internal outcomes as well." Ronnie Scott, Charter, Chief Technology Officer

Listeners are welcome to explore with Charter and their guests, to learn about this powerful approach to problem-solving and how it can help them become more innovative and effective at work.

Those who like to read more about the subject can follow along with the corresponding transcript and visit the blog post about design thinking; found on Charter’s website –

Our team of experts is available for consultations about design thinking and discussions about how it can be implemented into regular processes at your workplace.

Charter's belief in the integration of people, processes, and technology provides real value in transforming businesses while delivering on corporate Environmental, Social, and Governance (ESG) initiatives.

The podcast will appear on all the top podcast platforms.

About Charter

Founded in 1997, Charter is an award-winning solutions innovator known for providing connectivity solutions that enable innovation and drive business transformation. Connectivity is required for all the smart devices that are now able to securely join the Internet plus it is foundational to the organization as it provides more data for business analysis while creating the opportunity for the workforce to collaborate much more effectively with ecosystem partners.

For more information on this press release or on Charter, please contact:

Dawn van Galen
Marketing Manager