Charter Announces Its Latest Podcast – IT Staff Smarts: The Augmentation Approach

This podcast explains the differences between HR and Staff Augmentation and explores Charter’s comprehensive approach to IT Staff Augmentation practice, with its unique value proposition in the marketplace.

VICTORIA, BC - 2023.October.27 — Charter Telecom, a leading IT services provider and reseller, announced today the release of the latest edition in its monthly Charter Engage: Know IT podcast series, called “IT Staff Smarts: The Augmentation Approach,” which discusses ways that businesses can implement a smart approach to hiring.

IT resource shortage is a global issue, and Canada is no exception. [1] Companies are turning to firms, like Charter, to provide specialized IT resources to address gaps in technical skills, support lean teams, and overcome hiring challenges. Qualified IT resources are crucial for the successful completion of strategic business initiatives, as they provide day-to-day support and assist overwhelmed staff in dealing with project timelines.

Get to know our contributors: Loretta Leniuk, Charter’s Director, Staff Augmentation; Kegan Adams, our Chief Operating Officer; and Mark George, Charter’s Director – Energy, Resources & Industrial Markets as they discuss various topics on staffing resources, such as its definition; the pros and cons of using Staff Augmentation; which businesses should use the practice; Charter’s unique value proposition; where we practice; our bench strength, and what’s happening in the field, especially around worker-placement issues post-Covid.

“The people that have been working remotely during all this time have now created a new life balance, where they don't want to be, necessarily, as a full-time person going back into the office, or taking this opportunity to change into another role or another job. This is where staff augmentation is, definitely, helping our clients navigate the new world of how they are operating with their full-time employees, but still maintaining, keeping the lights on, keeping projects moving forward in IT.” - Loretta Leniuk, Director, Staff Augmentation

This is the last of four Charter Engage: Know IT podcasts set to be released weekly in October.

• Week 1 - Charter’s Business Transformation Roadshow: A Practical Approach to Business Transformation

• Week 2 - Cybersecurity Awareness Featuring Jason Maynard

• Week 3 - Charter's Cybersecurity Best Practices

• Week 4 - IT Staff Smarts: The Augmentation Approach

The podcast will appear on all top podcast platforms. It can be also accessed through this link -

🎧 Listen Now:


[1] The Tech Brain Drain and Talent Shortage in Canada| Randstad Canada. (n.d.).

About Charter

Charter (, an award-winning IT solution and managed services provider, was founded in 1997 in Victoria, BC, Canada. We offer a comprehensive portfolio of innovative IT solutions, managed services, project delivery, and consulting services. Our mission is to align people, process, and technologies to build better organizations, enhance communication, boost operational performance, and modernize businesses. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients, unlocking new opportunities, generating value, and promoting growth. We provide knowledge and support that extends beyond our clients’ businesses, empowering them to focus on their core operations.

Business in Vancouver Magazine has recognized Charter as one of the "Top 100 Fastest-Growing Companies in B.C. in 2023" based on 5-year revenue growth from 2018 - 2022.

Let Charter help drive your business outcomes Forward, Together.

For more information on this press release or on Charter, please contact:

Dawn van Galen
Marketing Manager